Terms and Conditions

We may revise these terms and conditions at any time by updating the website. Changes to these terms and conditions will be effective immediately when they are posted on the website. We reserve the right to close any, or all, of the website at any time, and to amend or correct any website content, with or without prior notice.

Description of Products & Imagery
Each product on this website is listed subject to change of imagery or description at any time. We take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was posted on the website. Products may vary to images online.

Returns

Items that are faulty or damaged can be returned with proof of purchase.

You may be charged an additional re-shipping cost for any exchanges made or received.

If you receive the wrong order you will not be charged for additional re-shipping if you wish to have the correct items sent.

We will not refund customers until we receive the goods back in any of our stores and have been accessed and deemed unopened or damaged by our Managers.

Please note you may not be refunded your shipping cost if you wish to refund your items once they have been delivered.

THE RIGHT TO CHANGE YOUR MIND

The (cooling off) or cancellation period is 14 days from the date the contract started. You do not have to give any reason for cancelling, but bear in mind you may have to pay for the cost of returning any items to the business.

Prices

The prices quoted are those valid at the time of production. Due to circumstances beyond our control, prices may have to be altered up or down, including any alteration to the rate of value-added tax.

Value Added Tax (VAT)

All prices on this site are quoted in and include VAT.

Order Confirmation

You will be notified by e-mail as soon as we receive your order. Please ensure that you enter your e-mail address on the order form. If we have any queries regarding your order we will contact you via e-mail or telephone.

Goods Out of Stock

If you place an order and the goods are out of stock we will inform you ASAP via email or telephone. Occasionally, we may run out of stock on popular items - if, for this reason, we cannot dispatch your order we will contact you with a revised dispatch date. If your order contains multiple items, we can either wait for the out of stock item to arrive and ship everything together or ship the order separately. Either way, we will contact you.

Deliveries

All orders are dispatched within 3-5 working days.

You may receive multiple boxes for your order which may be delivered on different days, this may be due to stock having to be sent from multiple stores.

For any reason you have not received your order within 3-5 working days please contact us. The most likely case is that our third-party logistics company could not reach you at your home address, this may be due to no one at home upon delivery.

Your Obligations

You Agree That:

Any information provided by you will be true, accurate, current and complete and confirm that you are the authorized holder of any credit/debit card you may use on the website, to notify us immediately of any changes to any information you have submitted to the website, to be available for delivery and to take delivery of any products ordered by you from the site.